Submit a data protection request

We are a data protection company that has been assigned to help you resolve data protection issues.

We are on your side - we are here to help you.

We act as an agent for other companies and will help you resolve any data protection problems you have. We act as the post office - you submit your request to us and we forward that request to the company you identify.

We are based in the UK and in Dublin and are referred to as an EU GDPR Representative. Our job is to act as your postal service and ensure your request is delivered quickly. You can make your complaint using the form below, by email, or by calling us. We will of course need to share your data with the company involved but we will not share your information with other companies. We may need to share your data with Data Protection Regulators and other authorities.

The process is simple - you send your SAR, Complaint, Breach Report or other request to us via this site. We will send your details to the company you want to contact.We will make sure they receive your request and that you want a response. The company is then responsible for progressing your request. Where appropriate we will keep you informed of progress.

You can contact us at anytime for updates.

You can contact us in anyway—email, phone, or by using the form on our website.

When you submit a request we will forward your request to the appropriate third-party, They will then contact you directly to deal with your complaint. Please make sure you complete your details accurately and provide as much information as possible to allow them to identify you and to contact you if they need ID or other information.

They may ask you for identification and further details. Make sure you confirm the source of any request before you share personal information. You can contact us at anytime for updates or more information. Unfortunately, we are unable to comment on any issue or get involved in any resolution.

Call, email, chat, use our portal, or send us a letter.

Remember that we are working for you. You can contact us anytime by whichever means you prefer we will always acknowledge your request and where necessary we will ask you for more information to ensure we can help resolve your issue as quickly as possible.

We are professional and understand GDPR - if you are not sure whether you have a valid concern we can discuss this with you and help you identify the best route. All communication is secure and any information you send will be treated in confidence.

We work pretty standard office hours but often work early and late - we are based in the UK and Ireland so operate around GMT +0. Our office hours are 09:00-17:00 Monday-Friday. However, send your request anytime and we will respond when we are next available. Our target is to respond to all requests in 72 hours - this is simply to allow for weekends but you should not be surprised if you receive a response more quickly.

Your privacy is our top priority!

Our standard approach is to send your request to the company that you wish to contact. We will send your request plus your name, email, phone number, and other details you provide to us when you contact us. It is important to make it clear to us if you do not want us to forward your details. Our default approach is to send only the details the company needs to respond fully but in some cases this may be full set of your name, address, email, social media IDs, phone number, DOB, and other identifying information.

In some cases we need to send these details in order for the company to respond to your request.

If for any reason you do not want us to forward your details please just let us know. We respect your right to privacy and will not share your details with anyone. This will make it very difficult to progress your request but we will endeavour to resolve any issues. For example if you ask us not to forward your details we will endeavour to resolve your issue as follows:

Complaint. We will raise your concerns with the company involved and update our knowledge base where possible with information relating to their response. This information will be anonymised. We will also contact you directly with their response.

Subject Access Request. It will be impossible to progress a Subject Access Request without providing any of your details. If you want us to restrict the data we send to the company please let us know and we will respect your request and send only the data you authorise. This may limit the data the company is able to send, the company can also request additional data, this may slow down your response or limit the data they provide. You can ask the company for a copy of their Subject Access Request policy - we will send this request to them and forward the response to you.

Data Breach. Where you suspect any sort of data breach you can raise this with us - we will then forward your request and contact details to the company and ask them to investigate and respond to you directly. If you prefer you can ask us not to send your details - we will still make the request to the company on your behalf and send you their response.

Any Other Data Issue. If you have any sort of issue or concern you can raise this with us - we will then forward your request and contact details to the company and ask them to investigate and respond to you directly. If you prefer you can ask us not to send your details - we will still make the request to the company on your behalf and send you their response.

It is important to make it clear to us if you do not want us to forward your details. Our default approach is to send only the details the company needs to respond fully. We will always respect your rights and protect your privacy.

Under the EU GDPR Article 27 rules all companies operating in the EEA must have a local presence. i.e. a company that the data subject [you] can contact to report data protection issues.

Article 27 says:

1. Where Article 3(2) applies, the controller or the processor shall designate in writing a representative in the Union.

2. The obligation laid down in paragraph 1 of this Article shall not apply to:

1. Processing which is occasional, does not include, on a large scale, processing of special categories of data as referred to in Article 9(1) or processing of personal data relating to criminal convictions and offenses referred to in Article 10, and is unlikely to result in a risk to the rights and freedoms of natural persons, taking into account the nature, context, scope and purposes of the processing; or

2. A public authority or body.

3. The representative shall be established in one of the Member States where the data subjects, whose personal data are processed in relation to the offering of goods or services to them, or whose behaviour is monitored.

4. The representative shall be mandated by the controller or processor to be addressed in addition to or instead of the controller or the processor by, in particular, supervisory authorities and data subjects, on all issues related to processing, to ensure compliance with this Regulation.

5. The designation of a representative by the controller or processor shall be without prejudice to legal actions that could be initiated against the controller or the processor.

We are here to help you.

If you have visited our website it is likely that we are the designated local presence for the UK or EU company you wish to contact. Our role is to make sure you are able to contact the company processing your data. We are here to help ensure you are able to exercise your data protection rights.

We act as an agent for other companies and will help you make a complaint, raise a data breach, or simply find out about companies that process your data. We act as the post office - you submit your request to us and we forward that request to the company you identify.

We are based in the UK and in Dublin and are referred to as an EU GDPR Representative. Our job is to act as your postal service and ensure your request is delivered quickly. You can make your complaint using the form below, by email, or by calling us. We will of course need to share your data with the company involved but we will not share your information with other companies. We may need to share your data with Data Protection Regulators and other authorities.

Simply complete a request form to contact us and we'll make your request is sent to the appropriate company.

If you prefer you can email us directly, call, or chat to us.